Seating : All The Standard by RCD seating products are sold with a limited warranty against defects in materials and workmanship for a period of one year from the date of shipment in normal contract use. This warranty does not extend to any COM fabric nor to any damage caused by shipping, misuse, abuse or ordinary wear and tear. No warranty whatsoever is made for any loss of use, loss of revenue or for any upholstery fabric.
Case Goods : All The Standard by RCD case good products are sold with a limited warranty against defects in materials and workmanship for a period of two years from the date of shipment in normal contract use. This limited warranty protects only the original property and applies only when The Standard by RCD furniture is purchased for contract use only. It is the responsibility of the property to perform minor touch-ups necessary to correct problems resulting from transportation and/or installation and handling. The warranty guarantees that each piece of The Standard by RCD furniture will be free from manufacturing defects and materials, workmanship or construction. The Standard by RCD will not replace furniture if damage is caused by improper use, improper maintenance, or by improper cleaning. This warranty does not apply if product damage results from use of detergents, cleaners, abrasives or other harsh cleaning agents on furniture.
Finishes : Finishes are warranted for 1 year from the date of delivery to be free from material and manufacturing defects. This limited warranty does not cover any damage to or failure of finish resulting from normal wear and tear, improper use, negligence, abuse, abnormal usage (including use or storage in conditions of high heat, high moisture or extreme temperature changes), improper maintenance or cleaning, water damage, exposure to sunlight, extreme high or low humidity changes, acts of nature, or incorrect application of chemical treatment or any protective coating not applied by the manufacturer. Note: The veneer tops on all items without the protection of glass top will naturally deteriorate under accelerated usage in a hotel application. Therefore unprotected veneer tops are excluded.
Stone : Stone tops are an outsourced material and therefore not covered by our warranty. Stone, granite, marble etc. can be damaged and/or stained by common liquids, acidic juices, alcoholic beverages, certain foods and cleaners. Since there will be no control of what guests or housekeeping puts on stone, The Standard by RCD cannot provide any guarantee of warranty for any stone, regardless if sealed or unsealed.
Freight Damage : When receiving any shipment or delivery of any products, quantities must be checked with packing list and quantities verified. Any shortage of quantities or any visible damages must be noted on the Bill of Lading and notification to The Standard by RCD must be given immediately. Any notification of visible or concealed damage must be reported to The Standard by RCD within 5 working days, otherwise freight claims may be denied. Any damage resulting from unloading and transporting products from delivery containers to rooms where the furniture will be permanently placed for use is not covered.
COM : The designer, architect and/or purchaser shall be deemed an expert in selection of COM fabrics and assumes all risk and responsibility for selecting fabrics that are appropriate for intended use and that comply with all applicable codes and regulations in the jurisdiction of ultimate use. The Standard by RCD specifically disclaims any responsibility for any defects that may arise in the use of COM fabrics. These include, but are not limited to: Wear ability, fitness for use, colorfastness, fading, shrinking, stretching, filling, unraveling, seam slippage, clean ability, flammability, discoloration or any other problems previously known to heretofore unknown that may arise from the use of such fabrics. Purchaser agrees to defend and hold harmless The Standard by RCD for any claim (including expenses and reasonable attorney fees) made against The Standard by RCD relating to any alleged defect in COM fabrics.